NCR Merchant Services
NCR CounterPoint for Clothing Store and Apparel Retailers
For apparel retailers it is imperative that their inventory stays current and accurate, and that their customers are loyal. In addition to robust reporting capabilities, NCR CounterPoint’s out-of-the-box features include robust Customer Relationship Management programs, which can track pertinent customer information such as purchase history and important dates, giving retailers the means to market directly to specific target audiences straight from the POS.
NCR CounterPoint includes a robust inventory management system, touchscreen point of sale (POS) ticket entry, built-in customer loyalty programs, automated purchasing and impressive reporting capabilities. Instant inventory updates let you know what's in stock, on order, and in transit. Track your customers, control your purchasing, retain detailed sales history, or open an online store - NCR CounterPoint includes everything you need to streamline your business and boost your bottom line. Join the hundreds of clothing and apparel retailers that rely on NCR CounterPoint to efficiently and effectively operate their businesses at their fullest potential.
- Credit Card Sales with EMV and Signature Capture/PIN Pad Technology
NCR CounterPoint easily supports point of sale signature capture for credit card authorization and invoice approval. Signatures are stored electronically with the transaction and can be printed at any time on invoices and statements. Worried about security? NCR CounterPoint is EMV certified!
- Fast and Easy Point of Sale Checkout
- Touchscreen interface allows you to quickly ring up sales, returns, orders, backorders, special orders and layaways. Or place the entire ticket on hold and print a price quote.
Choose from regular or touchscreen ticket entry. Up-sell related items with graphical customer displays. Zoom in on item and customer details. Accept deposits on orders and track them through receiving. Use Secure Pay with EMV Chip, or Mag-Stripe for lightning-fast credit card authorizations. Ring up sales offline at a sidewalk sale or offsite event. Issue a gift card or store credit.
- Fully Functional Mobile Business Solutions In Store or for Trade Shows
NCR CounterPoint can be run remotely on powerful Windows® Mobile Tablets from anywhere where there is wireless service, or fully integrated as standalone Point of Sale software.
- Up-To-The-Minute Inventory Control
- NCR CounterPoint manages your inventory and out-of-stock conditions which will maximize your profitability!
Your inventory picture is "up-to-the-minute." You'll know what's in-stock, on-order, and in-transit. Track merchandise movement through serial numbers, kits, and gridded items. Define multiple price levels and promotional prices. Use the built-in merchandising reports to analyze current levels, spot sales trends, and make better buying decisions. Track serial numbers, inventory grids, markdowns, substitute items, and location specific pricing.
- Automated Purchasing
- Easily place orders with your vendors. Not sure what you need? Let NCR CounterPoint calculate Model Stock levels and create PO's!
Automatically calculate and create restocking orders. Simplify reorders by copying historical sales into new purchase orders. Order and receive merchandise for multiple stores. Receive merchandise with or without a PO. Track backorders, RTVs, and customer-specific purchases. Voucher received PO's into your A/P system. Print item labels and barcodes on demand or automatically.
- Customer Loyalty
- Know who your customers are and what they're buying!
Print mailing labels for special promotions. Increase loyalty with frequent shopper programs, customer specific pricing, gift certificates, gift cards, and store credits.
- Integrated Ecommerce
- Connect your NCR CounterPoint system to an online store with NCROnline, our powerful and affordable web-hosting and website creation service!
Expand your business to the web with minimum effort and expense. Upload inventory, customers, and prices to your NCROnline store and download orders into NCR CounterPoint for fulfillment. Online inventory comes directly from NCR CounterPoint. Eliminate costly double entry - web orders are directly integrated into NCR CounterPoint. Search engine optimization and marketing tools to reach new customers.
- Reports Library
- An extensive library of built-in reports gives you all the information you need to run a profitable and successful business!
Access hundreds of built-in reports and journals. View current conditions as well as historical details. Modify parameters to analyze the data your way. Print Quick Reports from any LookUp. Powerful Merchandise Analysis Report and Sales Analysis by Group Report let you analyze your inventory in hundreds of different ways. Graphical management dashboard.
- Accounting Interface
Update financial statements and payables and exchange the data with accounting packages.
Define multiple price levels, markdowns, contract prices, quantity discounts, package prices, and location-specific pricing.
- Sales History
Retain, view, and report complete detail of every sale you make, or look at summaries and cross-analyses.
Clothing and Apparel Industry Testimonial
As their company began to grow, the founder needed a more robust system that was better equipped to handle multiple units. After an extensive search, she purchased NCR CounterPoint by Radiant Systems. “We had been operating with our old system for five years. We wanted to expand our operations and needed software and a company that would be able to grow with us,” explains the founder. “The strength, quality and versatility of the NCR CounterPoint software, coupled with the Radiant retail team’s knowledge of industry operations and demands, were too hard to ignore as we were looking for new ways to address our diverse POS challenges.”
Shortly after implementing NCR CounterPoint, we began seeing improvements to their store operations. In addition to providing quick checkouts at the point of sale, NCR CounterPoint streamlined their inventory management with its robust reporting capabilities. With a wide-range of departments and multiple locations, the retailer required a powerful system that would provide both a timely, accurate view of stock levels as well as the ability to analyze inventory at department and store level detail.
“NCR CounterPoint has an endless number of reports,” said the founder. “It really gives us the knowledge we need to run more efficiently and add dollars to our bottom line. The software ensures we have the right amount of the right inventory at the right time. Inventory management is vital to our success”
As the saying goes in fashion, “one day you’re in, the next day you’re out.” “Keeping up with latest fashion trends can be a daunting and grueling task. With NCR CounterPoint you know when to reorder styles that are flying off the shelf or when to push slower moving items. NCR CounterPoint is all about maximizing your profits.”
- Store Co-Founder
NCR CounterPoint Features Beneficial to Clothing Store and and Apparel Retailers
- Three dimensional size grid
- User definable fields to track X, Y, Z
- Suggested items, substitute items and linked Items
- Special order capability
- Group markdowns, quantity pricing, coupons, multi buy items, bulk discount
- Calculate sales commissions for each item on the sales ticket based on either the sale amount or the gross profit
- Monitor the productivity of sales reps in units and dollars sold per hour
- Review on-hand quantities, estimated costs, and total retail value for each item, as well as the percentage-to-total ratios for these values
- Easily view quantities to reorder based on current inventory levels, commitments, backorders, in-transit merchandise, open PO’s, desired stocking levels, vendor multiples, and/or vendor minimum order requirements
- The Merchandise Analysis feature lets you see the current state and the past performance of your inventory, giving you the data to determine when to take advantage of opportunistic buys and which items to mark down
- Built-in gift cards
- Ability to offer a full layaway program
- Credit Card EMV Chip Capability for security or Mag-Stripe for fast authorizations during the holiday season
- Integrated customer loyalty programs and customer relationship management